Save The Children is looking to hire
Information Technology Assistant
Job Purpose,
Responsible for IT services, implements IT management systems and provides daily
technical support to users on information management tools and technology infrastructure for
all staff in the regional office and ensure high delivery of IT services that capture, and enables
the storage and processing of data. This will include responding to IT support requests via the
helpdesk system, email, phone or verbal reports, trouble shooting and performing assigned IT
projects. As well as preventing and rapidly responding to potential IT problems with line
manager’s or supervisor’s directives.
Qualifications and Experience,
•Bachelor’s degree In Computer Science; or High school graduate with relevant certifications in
hardware and software management and application (Microsoft Certification, Cisco Certification)
•familiar with all the day-to-day aspects of managing the IT needs of an organisation. with specific
areas of the role involving: familiarity with Windows and MS Office Products (Word. Excel.
PowerPoint, Access. Outlook), LAN/WAN infrastructures (routers, modems, switches, etc.);
trouble shooting and administering a Microsoft Windows based network (IAN) and servers; good
working knowledge of Windows server and domain system configuration. antivirus software for
workstations and servers etc.;
•Minimum 3 years’ experience in IT Support.
•Working level of English communication is required.
•Shares knowledge and experience and provides helpful advice to others;
•Ability to provide If support services including 11′ hardware/ infrastructure support, ERP support,
other IT applications support, web design and maintenance;
•Good knowledge of PC/LAN operating systems, Microsoft Windows, corporate ICI’ security and
viral protection systems, knowledge of web design. knowledge of Microsoft Windows network
administration.
•Creativity and self-initiative, high degree of follow up and giving feedback and meeting deadlines
•Focuses on result for the staff and responds positively to feedback;
•Consistently approaches work with energy and a positive, constructive attitude;
•Demonstrates openness to change and ability to manage complexity.
Qualified candidates are encouraged to send their CVs by Saturday, March 1811, 2017 to the below
e-mail address (job title should be mentioned in the subject line):
Only shonlisted candidate: will be contacted. All applicants will also be subject to Save the Children’s usual Child