UNRWA is looking to hire

UNRWA is looking to hire

UNRWA is a United Nations agency established by the General Assembly in 1949 and is mandated to provide assistance and protection to a population of some 5 million registered Palestine refugees. Its mission is to help Palestine refugees in Jordan, Lebanon, Syria, West Bank and the Gaza Strip to achieve their full potential in human development, pending a just solution to their plight. UNRWA’s services encompass education, health care, relief and social services, camp infrastructure and improvement, microfinance and emergency assistance. UNRWA is funded almost entirely by voluntary contributions. For its local team, UNRWA is seeking to employ a qualified:
Telecommunications Network Engineer
Vacancy Announcement Number JF/35/2017
Contract Status        Fixed Term Appointment
Contract Duration                   3 years including 1 year of probation
Grade         15
Benefits
Monthly Salary JD 927 & 300 Fils. Plus SOA 27.25 % of basic salary. Other benefits include Provident Fund contribution (15% of basic salary paid by the Agency), medical insurance annual leave. Dependency benefits are subject to eligibility.
Department       Field ICT Office
Duty Station        Jordan Field Office
Issue Date   23 March 2017
Deadline for Applications        29 March 2017
Place in the Organisation:
The incumbent is responsible to the Field, ICT Infrastructure Officer in the Field to whom s/he may be assigned.
Primary Duties and Responsibilities:
·        Manages and implements HQ/Field Infrastructure Networking and Telecommunications services in terms of deploying, monitoring, operating and documenting adequate and reliable service, in line with established Agency Infrastructure Strategy, policies and technical instructions;
·        Is responsible for implementing and administering all operational tasks of the systems required for delivering the HQ/Field infrastructure networking services, which include:
a.        Local Area Network (LAN) and Wide Area Network (WAN) Switches and Routers;
b.        WAN Bandwidth Hardware (HW)/Software (SW) Monitoring Tools;
c.        Satellite wide area network (SWAN) Data & Voice Connectivity;
d.        Public Switched Telephone Network (PSTN) Data Connectivity (Integrated Services Digital Network (ISDN), Leased Lines, Frame Relay, Multiprotocol Label Switching (MPLS);
e.        Converged Data, Voice and Video Internet Protocol (IP) Connectivity;
f.         Remote Access Services (Dial-up, Virtual Private Network (VPN);
·        Provides first level infrastructure technical support to the HQ/Field staff on issues related to LAN, WAN, HW, SW, PSTN, ISDN, MPLS, IP and VPN; makes necessary technical changes as a result of support issues;
·        Provides input on projected and new telecom and network infrastructure hardware, software and licenses capacity requirements, sharing the Field’s specific needs; participates in implementation design plans, tests and rolling out;
·        Introduces configuration changes with minimal disruption including the following:
a.     Applying Operating System (OS) updates;
b.     Modifying and applying changes to device configuration;
c.      Adding new devices for new sites;
d.     Processing scripts used to administer devices;
e.     Changing IP Schema and Routing Configurations;
f.       Configure VPN connectivity;
g.     Configure Bandwidth Quality of Service (QoS)
·        Advises, contributes and provides recommendations on Infrastructure hardware, software and licenses systems and policies;
·        Keeps abreast of latest technology developments for deploying telecommunications network systems; makes relevant recommendations;
·        Performs such other duties as may be assigned.
Minimum Qualifications:
·        A university degree in telecommunications, computer or electrical engineering or other related discipline;
·        CISCO Certified Network Administrator (CCNA) certification.
·        Five years of telecommunications network systems experience;
·        Knowledge and experience in CISCO (Switches, Routers and Wireless) systems including centralized monitoring and management in large scale, high availability environments;
·        Knowledge and experience of large scale LAN/WAN switching and routing implementation and operation;
·        Experience in installing and maintaining secure network communications (VPN), firewalls, intrusion detection/prevention systems and secure remote authentication solutions;
·        Knowledge and experience with bandwidth management tools and techniques.
·        Good command of written and spoken English and Arabic.
Competencies:
·        Service orientation;
·         Ability to establish and maintain effective working relations;
·        Commitment to continuous learning, willingness to keep abreast of new developments in the field of information technology;
·        Problem solving skills;
·        Ability to work under stress;
·        Ability to plan and organize the ongoing assignments;
·        Creativity and ability to take initiative;
·        Good skills in documenting technical content.
Desirable Qualifications:
·        CISCO Certified Network Professional (CCNP) certification;
·        Technical training in Very Small Aperture Terminal (VSAT), Private Automated Branch Exchange (PABX), Voice-Over-Internet Protocol (VOIP) Systems;
·        Knowledge and experience of high availability, SLAs, change management as defined by Information Technology Infrastructure Library (ITIL) with emphasis on principals of Microsoft Operations Framework (MOF);
·        ITIL training and certification;
·        Knowledge of UNRWA’s operations and computer facilities environment.
ADDITIONAL INFORMATION
·        The incumbent may be required to travel in Agency’s area of operations;
·        The incumbent may be required to work beyond normal duty hours.
Equivalency
When the minimum requirements are not fully met, Field Director for Field Area staff and Director of Human Resources for Headquarters Area staff, in consultation with the concerned supervisor may exceptionally substitute part of the unmet requirements with a combination of relevant academic qualifications, additional professional training and progressive relevant work experience.
NB: Work experience alone or formal qualifications with no relevant work experience are not considered an acceptable combination.
How to Apply
Applicants are required to register at http://jobs.unrwa.org by creating a personal profile and completing an UNRWA Personal History Form. Please note that UNRWA only accepts degrees from accredited educational institutions. Only applications received through http://jobs.unrwa.org will be considered. Due to the large number of applications received, only applicants short-listed for interview will be contacted. Please ensure that the e-mail address that you will indicate in your Personal History Profile is accurate, candidates shortlisted for test or interview will only be contacted by e-mail. No follow up phone calls will be made.
The United Nations does not charge fees at any stage of the recruitment process (application, testing, interviewing, etc). The United Nations does not concern itself with information related to bank accounts.
General Information
UNRWA encourages applications from qualified and experienced women.
UNRWA welcomes applications from qualified candidates with disabilities.
This vacancy notice is open to internal and external candidates. As an Area post, preference will be given to local candidates already based in the duty station of the post.
UNRWA is a United Nations organization whose staff are expected to uphold the highest standards of integrity, neutrality and impartiality. This includes respect for human rights, for diversity, and for non-violent means of dealing with all kinds of conflict. UNRWA staff are expected to uphold these values at all times, both at work and outside. Only persons who fully and unconditionally commit to these values should consider applying for UNRWA jobs. UNRWA is a non- smoking work environment.
The Agency reserves the right not to make an appointment, to make an appointment at a lower grade, or to make an appointment with a modified job description.
On appointment, all individuals will be asked to sign a self-attestation, confirming that they have not committed, been convicted of, or prosecuted for, any criminal offence and that they have not been involved, by act or omission, in the commission of any violation of international human rights law or international humanitarian law.
Date of issue: 23 March 2017

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