Job Number:

 AMM000359)

What’s your passion? Whether you’re into tennis, shopping or karaoke, at IHG we’re interested in YOU. At IHG we employ people who apply the same amount of care and passion to their jobs as they do their hobbies – people who put our guests at the heart of everything they do. And we’re looking for more people like this to join our friendly and professional team.

 At the moment we’re looking for a Wedding Manager in Banqueting department to join our energetic, enthusiastic and passionate team at InterContinental Jordan.

InterContinental Jordan was established in 1963 and was the first 5 star international Hotel in Jordan and celebrated its 50th anniversary in March 2013. It is considered as one of the key hotels within IHG – MEA Hotels. InterContinental Jordan enjoys a prime location at the heart of the diplomatic area of Amman, on the summit of one of the seven hills. Located within walking distance of the old city center, InterContinental Jordan is only a 30-minute drive from Queen Alia International Airport. The 440 renovated rooms and suites are equipped with an array of modern amenities and latest technology. The Hotel has a very large F&B operation with a high contribution to the total Hotel revenue. 

For meetings and conferences, the hotel is well equipped for hosting business and social gatherings of every description, with nine flexible and renovated function rooms that can accommodate from 10 to 1500 guests. Over 500 colleagues are committed to maintaining the highest standards of luxury, quality and service which define the company.

As a Wedding Manager you will be reporting directly to the Senior Conferences & Events Manager and below are some of the key responsibilities: 

1. Provides the highest quality of service to the customer at all times by responding to inquiries quickly and timely, providing immediate communication to the property, and developing professional long term business relationships.*
2. Incorporates marketing initiatives to support sales/catering, sales strategies, and activities.*
3. Attends daily/weekly meetings including sales meeting, events meeting, staff meeting, sales and catering stand-up, and operations stand-up.*
4. Attends any brand required training as well as other on-line or direct training requested by the general manager or VP/Sr Leaders of Sales.*
5. Responsible for effectively communicating with various departments on clients’ expectations.*
6. Responsible for account service management including maintaining well documented, accurate, organized, and up-to-date file management in order to serve clients and employer in the most expedient, organized, and knowledgeable manner.*
7. Coordinates and manages administrative functions related to weddings and social events.*
8. Maintains contact with management to resolve customer issues.*
9. Completes any required sales, catering, and events reports. Pulls weekly funnel and activity reports and sends to respective sales managers and VP of Sales.
10. Assists in compiling weekly revenue and activity recaps to provide to VP of Sales *
11. Assists in planning and executing sales trips/calls.*
12. Enters pertinent information into CI/TY sales system.*
13. Enters room blocks and rooming lists Opera for wedding and social groups.*
14. Room block maintenance in Opera to include washing blocks at cutoff date or extending as necessary.*
15. Assists the sales manager with researching potential clients and sending out information to qualified leads.Acts as a lead catcher. *
16. Responsible for the printing and sending of gift certificates and maintaining log.*
17. Responsible for administrative duties including typing, answering telephones, sending correspondence, and other tasks as required.*
18. Represents hotel in a professional manner at all times.*
19. Complies with company policies and procedures.*
20. Required to work a flexible schedule and execution of events.*
21. Performs other related duties as assigned.*
22. Assist with contracts, proposals, BEOs
23. Print signs and menu cards as needed
24. Assists catering and events team on the floor as needed.
25. Ensures that proper Marriott points are rewarded for weddings and social events.

Job

: Business Development

Primary Location

: IMEA_MiddleEast-Jordan-AM-Amman