Mission:

Manage and follow up international Ethnics & OTTs products & offers development and deployment following TTM for in order to achieve revenue and traffic targets and launching needed  projects & services on roadmap, and supporting roaming commercial launches

Key Accountabilities:

• Participating on Identifing the customer needs for Ethnics & OTT offers and services.
• Participate in building and implementing marketing planning and roadmaps.
• Identify Ethnics customers & OTTs users needs for new products, offers and services.
• Quantify OTTs impact on international usage & callers , and suggest related action plans.
• Implementing ethnic segment value propositions aiming at increasing revenues and differentiating the product, segmenting the market and monitoring revenues, ARPU, customer usage behavior and spending patterns.
• Ability for going field visits on weekly basis and sustain all channels for Ethnics.
• Ability for going to industrial zones and borders and secure potential deals.
• Manage to launch planned products & offers following TTM for Mobile prepaid and Internet Everywhere (IEW) prepaid for ethnic segments.
• Build needed launch plans & comemrcial actions for Ethnics & OTTs products.
• Manage and follow up the products & offers development and deployment following TTM.
• Monitor products & offers performance and implement corrective actions.
• Create offers & promotions to increase usage, increase subscriber base.
• Prepare business cases.
• Initiate and follow-up communication for offers/promotions.
• Follow up the offers revenues ,achieving targets and usage analysis.
• Work with concerned parties to facilitate customer journey, loyalty and increase customer satisfaction.
• Work with Go to Market to coordinate for internal training & support on new offers / promotions.
• Manage traffic reports & needed relevant analysis.
• Prepare operational plans and financial plans for the offers .
• Dealing with sales feedback and related complaints received from end users through front liners.
• Work with Marketing Planning, Performance to follow up and monitor competitor’s actions.
• Work with Marketing New Business (Content & Portal) to promote offers & services.

Qualifications & Competencies:

Education & Experience:

• University degree in Marketing, Computer Science, Engineering, Telecommunications or related field
• Minimum 5 years of which 3 years in marketing position

Competencies:

• Project management skills.
• Fluent in English & Arabic.
• Customer Oriented.
• Strong planning and organizational background.
• Good strategic thinking based knowledge in marketing.
• Strong financial & budgeting skills.
• Excellent communication & interpersonal skills.
• Strong negotiations skills.
• Excellent presentation skills.
• Ability to simplify complex issues and presents them in layman’s language.
• Operational knowledge of PC, Office software.
• Ability to transfer knowledge.
• Demonstrated ability to achieve set results.
• Knowledge of Jordan market.
• Ability to work within a multi cultural environment.
• Excellent interpersonal skills.
• High teamwork skills.
• Problem solving skills.
• Work under stress / pressure.
• High analytical skills Strong personality.
• Excellent in numbers & figures (numeracy).
• Thinks out of the box.
• Positive influence.