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• Job title: HR Manager Jordan
• Location: Amman, Jordan
• Contract Type: 2 years contract (subject to renewal at the discretion of the British Council)
• Industry: Nonprofit Organization Management
• Job function Management
The Jordan HR Manager will support the HR Cluster Lead by providing operational HR expertise across the broad spectrum of HR activity, to support efficient and effective business operations. This role supports the country leadership team to develop strategies, plans, budgets, projects and timelines to deliver the country people and business plan. The role will be key to ensuring that the HR services provided in Jordan are consistent with global HR policies and processes, reflect local policy frameworks, and are high quality and efficient. The role acts as an adviser/business partner to country leadership, HR and business leads. Interfaces with English, Education & Society and Arts Strategic Business Units (SBUs) and HR Centre of Expertise (CoE) colleagues to deliver corporate, regional and country results.
This role will manage HR support staff in Jordan, namely a Mobility Assistant and an HR Analyst, and will oversee Occupied Palestinian Territories – managing 1 HR Analyst in OPT, provide high quality, customer-focused functional support to all teams based in country.
Key areas of focus: interpretation and tactical application of policies to suit local business needs as well as resolution of complex problems; planning, delivery and implementation of HR initiatives, orientation and on-boarding, leavers process, Social Security expertise, Income Taxes knowledge, policies and procedures, metrics, compensation and benefits and other strategic HR programs as cascaded to the Jordan Directorate; local delivery and implementation of British Council HR global systems, standards, and initiatives; effective adaptation at all levels and compliance with the spirit and intent of Jordanian labor regulations and British Council requirements; generalist HR support to Jordan Directorate staff (of which some could be regionally hosted staff in the Jordan office) including technical HR advice in response to policy inquiries, orientation, employee relations issues and exit management.
Essential Skills and experience
§ Arabic language fluency and ability to draft technical correspondence and reports in Arabic for communication with local authorities and external partners
§ English Language at Proficiency Level; minimum of B2 level English
§ First degree in Human Resources or a relevant professional HR qualification
§ Strong HR generalist with working experience in Jordan in the HR field; well versed in all areas of the HR life cycle.
§ Able to demonstrate experience of leading the successful implementation of HR change projects. Effective change management communication skills
§ Track record of building effective relationships with business leadership teams and managing a range of complex internal and external stakeholders in the delivery of high quality and effective professional HR services.
§ Significant HR business partner experience in an international context working in a multinational and multi-cultural organization.
§ Excellent commercial acumen and understanding of business strategy and practices
§ Working knowledge of Jordanian employment and labor law including working knowledge of social security and tax regulations for private sector organizations in Jordan
§ Proven skills in influencing stakeholders at all levels, getting their buy-in. Effective communication skills
§ Experience of balancing requirements from global policies versus local need.
· Only applicants with a valid residence visa in Jordan are eligible to apply for the post. The post is open to British Council Jordan internal candidates and external candidates who are currently residing and available in Jordan at the time of applying for and taking up the post, if successful
The British Council is committed to a policy of equal opportunity and is keen to reflect diversity at every level within the organisation. We welcome applications from all sections of the community. We guarantee an interview to disabled candidates who meet the essential criteria. British Council appointments are contingent on thorough checks. In the UK, and where appropriate systems exist overseas, these include Criminal Records checks.
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