Chalhoub Group is looking to hire
Job Description |
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Job Title | Shop Supervisor | ||
Company | Department | Beauty – Fashion – Gifts | |
Country | Scope | Shop / Store | |
Reporting To | |||
Responsible For |
Job Summary |
The Shop Supervisor is responsible to assist the Shop /Store Manager in managing the team, ensuring the attainment of sales target, delivering an outstanding guest experience, maintaining the shop and brands merchandizing and managing the stock, in alignment with the Company’s policies and procedures. |
In their endeavor to excellence, the fundamental values all our employees must possess are Commitment, Integrity, Empathy and Flexibility |
Main Responsibilities | |
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Ideal Profile | ||
Education | University Degree or Certificate | |
Previous Experience | Minimum 2 years in a supervisory position | |
Linguistic Skills | English | Excellent n Good Fair Preferable Not Required |
Arabic | Excellent Good Fair n Preferable Not Required | |
Russian | Excellent Good Fair n Preferable Not Required |
Retail Technical Competencies |
Core Competency |
Description |
Supporting Skills |
Level of Expectation |
1. Retail Affinity & Understanding | Demonstrates a passion and understanding of retail across markets, channels and brands through the discovery and development of insights |
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Intermediate |
2. Business & Commercial Acumen | Demonstrates a real understanding of best in class business practices, is able to create and develop sustainable own concepts, efficiently manage franchises, and maximise return on investment |
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Intermediate |
3. Operational Excellence
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Implements business plans hands on, with efficiency and agility, strong financial control, and seamless execution, resulting in consistent healthy business growth |
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Intermediate |
4. Foresight & Creativity | Thinks and acts ahead, demonstrating the ability to unlock opportunities that build and share an ambitious future |
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Intermediate |
5. Superior Guest Experience | Applies compelling shopper insights and knowledge to create a superior end to end shopper experience which generates goodwill and long term customer relationships resulting in Company growth and market leadership |
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Intermediate |
6. Organisational Adaptability | Ability to evolve with the steps of evolution and culture within the organisation, and to engage with and align internal and external stakeholders effectively |
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Intermediate |
Behavioural Competencies | |
Manners
and Attitude |
Always stay positive, even under difficult circumstances. Build rapport with customers and colleagues |
Teamwork | Show team leadership qualities. Always willing to help others to achieve the team’s goals |
Trustworthiness | Always stay punctual. Can always be relied upon to deliver what was promised. Anticipates others’ needs and over-delivers
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