The Farah Hospital is looking to hire

The Farah Hospital is looking to hire

hatemsalah 05 يونيو, 2017 لا تعليقات مهن اخرى 7084 مشاهدات

The Farah Hospital is looking to hire

Quality Manager

Job Description and Requirements

Duties and Responsibilities:

  • Proactively maintains the organization in a “constant survey readiness mode”. Ensures the organization meets all accreditation, regulatory and quality standards for accreditation and licensing. Coordinates all survey activity within the organization.
  • Collaborates with Senior Leaders, Managers and Medical Staff to develop and achieve quality, safety and risk management goals for the organization in alignment with the hospital’s strategic objectives and goals.
  • Develops processes to proactively prevent risk issues. Investigates and takes appropriate timely action(s) to resolve patient family or other customer concerns, complaints, and problems. Manages potential and actual professional/clinical claims and suits related to the organization by acting as the liaison to the liability carrier, patient/family and involved practitioners.


  • Develops and manages the organizations patient/visitor relations and occurrence reporting and follow-up programs (i.e., patient perception of care surveys, complaints, service recovery, disclosures).
  • Conducts or coordinates concurrent and retrospective reviews of key indicators identified by the Medical Staff and other clinical disciplines to monitor and evaluate clinical care, safety and service.
  • Proactively identifies and implements quality indicators to drive performance improvement. Collaborates with Medical Staff Coordinator to establish and implement a process for selecting criteria and monitoring data for focused and ongoing professional practice evaluations for the medical staff.
  • Collaborates with the organization’s Corporate Compliance Committee and Officer to assure compliance with regulatory standards relating to utilization, business and quality management principles.
  • Participates in quality, risk, patient safety, and regulatory orientation and educational in-services for employees and physicians including the overview of the Performance Improvement, Quality and Patient Safety Plans for the Organization.
  • Collaborates with the Data Analyst to manage the quality, risk, and patient safety program’s data collection, analysis and reporting. Coordinates organizational data reporting requirements .

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