We are looking for a motivated and disciplined candidate to join our Customer Support team. As a Customer Support Intern the candidate will provide customer service and assistance to the users through phone and email.

Job Responsibilities:

• Follow up with all clients.
• Maintain client records by updating their account information on the system.
• Handle complaints, suggestions and inquires via email.
• Edit job descriptions or posts when requested by clients.
• Follow up with clients and ensure they’re consuming their yearly credits.
• Provide accurate information to the customers in a clear, courteous and professional manner.
• Assist the Customer Support supervisor in all related matters.

Job Requirements:

• Bachelor’s degree in any relevant filed.
• Excellent command of both Arabic and English.
• Good writing skills.
• Excellent communication skills.
• Positive attitude.
• Able to report and solve issues promptly.
• Can handle workload and pressure.
• This is a 3 months’ unpaid internship opportunity.