وظائف شاغرة لدى بنك الاتحاد مرحب بحديثي التخرج

Job Description and Requirements

This role is primarily responsible for attending customer inbound calls and resolves queries/ issues directed to Call Center  to ensure customer satisfaction. Informs customer about the various products and services offered by the Bank. Follows-up, closes or escalate queries to different functions/ departments/ branches to ensure timely resolution of customer query. Assists in implementing new initiatives undertaken periodically. Handle client queries related to transactions and product capabilities.

عن بنك الاتحاد

Bank al Etihad is a Jordan-based financial and banking services institution, with a paid up capital of JODs 160 million. Bank al Etihad operates a growing network of 45 branches, in addition to 91 ATMs, a central exchange unit, a brokerage firm (Etihad Brokerage) and a financial leasing company (Etihad Leasing Company).  The Bank is also a board member and a strategic partner with the National Bank in Palestine and owns 36% of the shares in Safwa Islamic Bank.

Since 1978, Bank al Etihad has financed a number of vital and infrastructure projects with long term benefits to the country and its citizens, in sectors such as electricity, energy, renewable energy, higher education, tourism, water desalination and water treatment. It also offers a variety of products and services that serve corporate clients, SMEs, and retail segments. Bank al Etihad also offers well established and respected Treasury and Investment services.

Corporate social responsibility has always been part of Bank al Etihad’s DNA, and a key value. The bank supports the local community and undertakes a number of initiatives, mainly in education, youth empowerment, culture and the arts in addition to supporting charity organizations.