OSN - Jordan is looking to hire

وظائف شاغرة لدى OSN مرحب بحديثي التخرج

TeleSales Executive

Amman, Amman Governorate, Jordan · Telesales

DESCRIPTION

Job Purpose

To sell through inbound and outbound telephone calls by delivering an engaging and knowledgeable service that converts prospect customers to generate quality new sales, ultimately driving the commercial performance of the company.

Key Responsibilities

To receive inbound phone calls from prospect customers and convert these into quality DTH or WAVO sales.

To make outbound phone calls to a database of existing and potential customers to generate DTH or WAVO sales and upgrade packages.

Match customer queries and interests with OSN’s products and services portfolio utilising all opportunities to make a successful sale and to up-sell.

Apply the OSN approved selling technique through each phone call to deliver a compelling and engaging conversation each time.

Ensure that each customer receives full product information and a clear understanding of the subscription journey.

To achieve individual sales targets set by sales management.

REQUIREMENTS

Qualifications, experience, skills and competencies

Experience required:

Proven experience being successful in a high pressured, phone based targeted sales environment.

Experience selling conceptual systems, designs or schemes (e.g., preferably entertainment-based, insurance related products, time share or off plan real estate)

Previous retail experience is desirable in local market.

Education requirement:

Preferred – High school completion

Knowledge & Skills:

  • Strong English verbal communication skills (both written and spoken).
  • Arabic/other languages essential/preferred for local location.
  • Computer literacy with focus on Microsoft Office Suite: Word, Excel, Outlook.
  • Effective listening skills that deliver against customer needs.
  • Interest in and awareness of pay TV and entertainment TV within local area.

Enjoy being part of a team, but still have the drive to work on your own initiative.

  • Good understanding of local area communities and neighbourhoods.

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