Job Purpose:

Acquisition and management of relationships for the Commercial Bank with the objective of revenue growth and good credit quality in line with the strategy of Citi Commercial Bank.

Job Background/Context:

Citi Commercial Bank caters to Emerging Corporates and Mid Corporates segments. Relationship Manager is responsible for new client origination and managing an existing base of clients. Relationship Manager needs to be proficient in the product suite offered, credit analysis and working knowledge of Lending products, Trade, FX, and Cash Management.

Key Responsibilities:

• Manage and acquire new clients meeting the criterion for Citi Commercial Banking.
• Have a strong knowledge base of various banking products including Cash Management, trade services, Foreign exchange, and credit.
• Ability to independently identify opportunity with clients and to clearly articulate possible solutions
• Prepare credit proposal for new to bank relationships and discuss with Business/Risk seniors on the case in terms of client’s financial ratios, business model etc.
• Manage existing base of client relationships and timely submission of annual review cases to Risk/Credit Analysis Unit
• Primary point of contact with customer for all service escalations
• Handle documents related to client’s on-boarding with the Commercial Bank and keep the client abreast of the status
• Act as back-up for other RMs as and when needed by the business
• X-sell by partnering with product partners – Cash, Trade and Treasury products
• Provide active feedback on emerging product needs of customers, competitive practices, and ideas on process/product improvement

Development Value:

• This is an ideal opportunity for someone seeking to build a career in Commercial Banking in a global bank by enhancing skills in Trade, Lending, FX, and Cash Management products.

Knowledge/Experience:

• 5-10 years of Commercial/Corporate banking experience with at least 3 years of frontline sales experience.
• Intermediate knowledge of trade, lending, FX and other cash products, with an ability to identify opportunities and provide solutions

Skills and Competencies:

• Team player
• Sales/Closing skills and ability to multi-task
• Risk Management
• MS-office skills: Word, Excel and PowerPoint
• Language skills: English, Arabic (Desirable) and any other languages

Qualifications:

• Graduate in Business/Commerce or Banking Diploma

Competencies:

• Risk Trained
• Sales skills
• Building Relationships
• Controls and compliance
• Integrity and Professionalism

Exceptional candidates who do not meet these criteria may be considered for the role provided they have the necessary skills and experience.

Valuing Diversity:

Demonstrates an appreciation of a diverse workforce. Appreciates differences in style or perspective and uses differences to add value to decisions or actions and organisational success.

Citi is an Equal Opportunities Employer

Primary Location

:EMEA-JOR-Amman

Job Category

:Commercial and Business Sales

Schedule

:Full-time

Education Level

:Bachelor’s Degree

Shift

:Day Job

Employee Status

:Regular

Travel

:No