تعلن شركة ارامكس في عمان – الاردن عن حاجتها الى :
تعلن شركة ارامكس في عمان – الاردن عن حاجتها الى :
IT Hardware and Datacenter leader
الوصف الوظيفي
Roles and responsibilities include but not limited to:Hardware Operations• In-depth knowledge on how to assemble and troubleshoot server hardware.• Physical installation and removal of servers and network equipment• Perform upgrades to existing systems, such as servers, storage arrays, and equipment racks.• Assure the secure destruction of data as per policy on decommissioned systems.• Understanding of RAID technology, configuration and troubleshooting.Data Center Operations• Monitor servers for hardware and software alerts to ensure a high level of data integrity and availability.• Work on internal and customer facing support tickets and interact directly with customers.• Work with other departments to ensure that Operations service levels are being met and exceeded.• Maintain accurate inventory of data center assets.• Provide feedback to management and Engineering to help streamline internal documentation and procedures.• Provide remote hands for customers within local or remote data center(s).• Enforce company security policies and other compliance requirements.System Operations• Basic understanding of Linux and Windows Operating Systems.• Troubleshoot problems with initial Operating System installation, and connectivity.• Good knowledge of VMware, cluster technology, and SAN.• Ability to utilize data recovery tools and applications for Linux and Windows Operating Systems.Facilities Operations• General knowledge of fire detection and suppression systems.• General knowledge in HVAC, UPS, and generator operation.• General understanding of electrical concepts.• Monitor and troubleshoot data center infrastructure issues (HVAC, UPS, Generator, etc…)• Ability to lift loads of at least 50 lbs.Desired Skills and Abilities• Excellent organization and follow-up skills.• Excellent and effective customer service, communication and interaction skills.• Properly articulate ideas, suggestions, and provide positive and constructive feedback.• Manage multiple activities and projects.• Work independently, without direct supervision.• Anticipate, identify, diagnose, and solve critical problems.• Work effectively with all departments to achieve common goals.• Build relationships with our customers in order to understand and support their business needs.• Sense of fun and play and enjoy a fast paced dynamic environment
المهارات
CERTIFICATIONS• A + certification (preferred) or equivalent work experience required.• Linux + or LPI certification (preferred) or equivalent work experience required.• Microsoft certification (preferred) or equivalent work experience required.• VMware, cluster technology, and SAN.
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