Equiti Group Limited Jordan is looking to hire Technical Support Engineer
• Provide operational, trade and customer support
• Responding, investigating and resolving various trade incidents related to the trading systems.
• Delivering first class customer support by Communications channels , and building rapport and proactively responding to customer queries.
• Configure and maintain custom trading systems across multiple trading platforms.
• Degree in computer science or closely related fields
• Preferred 3+ years’ experience within the financial industry systems.
• Must have experience in log analysis (FIX logs a PLUS), troubleshooting of issues and client interaction, and using the log tools.
• Must have Microsoft Excel experience
• Must have SQL Knowledge
• Fluent in English (spoken and written), other languages will be considered an advantage
• MetaTrader 4-5 Admin/Manager, PrimeXM, OneZero knowledge is a PLUS
• FIX API knowledge is a PLUS
• Development experience in a production environment (C#, Java, .NET, C++) is a PLUS
Please email your Resume to email@example.com
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