Zain Jordan is looking to hire

وظائف شاغرة لدى شركة زين الاردن

تعلن شركة زين الاردن للاتصالات عن حاجتها الى :

1-  ZAIN6375 – Services & Solutions Analyst Developer

WHAT

Developing services, applications and solutions based on business and sales requirements and for Business Support Systems and Customer Care Applications as well as monitoring their performance and ensuring dayto-day smooth running of systems.

HOW

You will be responsible for :-
  • Studying business and sales requirements and subsequently developing them into services, applications and solutions, as well as testing and integrating them to current CRM systems and contributing to the optimization of implemented systems. In addition to maintaining and developing Zain internal and external web portals
  • Developing programs and Integration processes for Business Support Systems and Customer Care Applications and touch points including Billing System, Provisioning System, CRM Unicam, ERP …etc.
  • Assisting in coding, implementing and maintaining Relational Database Management (RDBM) systems within the company, as well as troubleshooting problems that may arise and recommending on suitable corrective and preventive action in that regard.
  • Monitoring the performance of servers and applications and ensuring they are running smoothly on daily basis, as well as analyzing deployed products and subsequently reporting developmental areas to improve functionality of systems.
  • Developing and Administrating Zain Services using different technologies including IBM Integration Bus (WebSphere Message Broker) and IBM MQ, Microsoft .Net (Web Services, Rest, Back ends, etc…), Oracle PL/SQL, DELPHI, etc…
  • Providing end users with required training for systems and applications deployed to end users and handling their complaints and inquiries to ensure proper utilization of the concerned systems.
  • Testing systems and effectively troubleshooting and debugging complications in an accurate and timely manner as well as maintaining the archiving and documentation processes and creating SQL reporting service reports.
  • Maintaining strong relationships with vendors and software providers and ensuring that continuous support and maintenance is provided to implemented systems.
  • Performing other duties related to the job as assigned by the direct supervisor.

WHAT DO I NEED?

  • Bachelor’s degree in Computer Engineering, Information Technology, or any related field..
  • You shall have 0-3 years of relevant experience.

Soft Skills

  • Customer Centricity
  • Innovation
  • Data Analysis
  • Documenting & Reporting
  • Self-Development
  • Analytical thinking
2-  ZAIN6317 – Advance Analytics Team leader

WHAT

Providing different departments with periodical market research reports including market trends, competitors’ activities…etc., as well as generating KPIs and dashboards and updating them regularly to provide insights on market conditions and assist in accelerating and improving decision making in addition to contributing to the administration of Data Warehouses and related operations.

HOW

You will be responsible for :-
  • Conducting Radio Frequency (RF) drive tests; collecting data and statistics and analyzing them subsequently; in order to evaluate network’s performance and detect faults/ issues/ service degradation. Use modeling techniques to predict future events or discover patterns which can’t be detected otherwise.
  • Automatic discovery and communication of meaningful patterns in structured as well as unstructured data.
  • Researching new relevant tools, technologies and systems as well as developing new practices and procedures to enhance the performance of the Data Science and Advanced Analytics function.
  • Performing data mining processes to explore data, identify patterns and establish relationships related to areas including forecasting potential subscribers and churn rate, customer segmentation, subscribers’ behavior profiling…etc.
  • Coordinating with and supporting different departments within Zain through the provision and migration of data, delivery of requested reports, revision and update of databases along with daily support and troubleshooting and providing training on implemented systems.
  • Ability to perform simulation and optimization methodologies like Next best action.
  • Building models for predictive analysis, descriptive modeling and text analysis.
  • Establishing and maintaining relationships with vendors of implemented systems to ensure they are properly and periodically maintained.
  • Ability to work with Big Data platforms and tools, Data science programing using Python or R language.
  • Ability to work with Microsoft Office and computer skills; especially on Excel & PowerPoint.

WHAT DO I NEED?

  • Bachelor’s degree in Computer Science, Software Engineering or any related field..
  • You shall have 5 years of relevant experience.

Soft Skills

  • Customer Centricity
  • Innovation
  • Data Analysis
  • Network Management
  • Self-Development
  • Analytical thinking
  • Follow up & Coordination
3-  ZAIN6312 – GIS Engineer Team Member

WHAT

Responsible for performing geographic and non-geographic data manipulation, management and analysis, and utilizing Geographic Information System (GIS) processes using a variety of software environments.

HOW

You will be responsible for :-
  • Dealing with the database of Super Admin (SA) & Spatial Database Engine (SDE) management of the users and privileges, upload and edit them into the server that uploads them to the portal.
  • Exporting Importing data, in different layers and formatting on daily basis, related to project arrangements with different utility contractors (Electricity, Water, Sewage, etc.), and translating the requirements into appropriate GIS reports and thematic maps.
  • Generation of maps and other GIS reports, information, projects and data, in addition creating shape files to merge topographical data with external data by layering external data over a topographical map.
  • Collecting and conversing of mapping resources and data (field survey work) and collecting of data in the field using Global Positioning System (GPS) units, and other positioning systems such as the Cassini (Palestine Grid) and the Jordanian Transfer Mercator (JTM), etc.).
  • Work on multiple projects simultaneously, manage project tasks related to GIS, database design and management, and data visualization.
  • Customize GIS workflow and software programs for data collection, land surveying, engineering and ecological applications.
  • Correct geospatial location of features based on aerial photography or topography, responsible of the accuracy of data and implementation.
  • Create high quality maps, GIS analysis, and data for reports to support a variety projects using ESRI suite of products.

WHAT DO I NEED?

  • Bachelor’s degree in Surveying and geometrics engineering or related field and/or equivalent..
  • You shall have 2-4 years of relevant experience.

Soft Skills

  • Customer Centricity
  • Innovation
  • Data Analysis
  • Network Management
  • Self-Development
  • Analytical thinking
  • Follow up & Coordination
4-  ZAIN6377 – IT Developer (Zain Cash Company)

WHAT

Analyzing business and Technical requirements and developing them into solutions for Business Support Systems and Customer Integration needs, as well as monitoring their performance and ensuring day-to-day smooth running of systems, in addition to analyzing deployed products and subsequently recommending upgrades to improve the functionality and performance of systems.
Also, to Perform front line activities related to installation, commissioning, repair, operation and maintenance of Services, associated equipment’s and providing the support to internal and external customers.

HOW

You will be responsible for :-
  • Analyzing business requirements and subsequently contributing to developing them into API solutions and applications, as well as testing and integrating them to current systems and contributing to the optimization of implemented systems and tools.
  • Coding, implementing and maintaining Relational Database Management (RDBM) systems within the company, as well as troubleshooting problems that may arise and recommending on suitable corrective and preventive action in that regard.
  • Monitoring the performance of servers and applications and ensuring they are running smoothly on daily basis, as well as analyzing deployed products and subsequently reporting developmental areas to improve functionality of systems.
  • Administering and maintaining customer touch points including Zain cash Portals, Zain Cash Mobile APPs…etc. as well as communicating requirements to vendors and ensuring that problems are followed up and resolved in a timely manner.
  • Providing end users with required training for systems and applications deployed to end users and handling their complaints and inquiries to ensure proper utilization of the concerned systems.
  • Testing systems and effectively troubleshooting and debugging complications in an accurate and timely manner as well as maintaining the archiving and documentation processes and creating SQL reporting service reports.
  • Testing systems and effectively troubleshooting and debugging complications in an accurate and timely manner as well as maintaining the archiving and documentation processes and creating SQL reporting service reports.
  • Performing other duties related to the job as assigned by the direct supervisor.
  • Implement configuration changes on VAS *NIX based systems.
  • Run traces and analysis on different platforms and troubleshoot different types of reported incidents and issues.
  • perform acceptance testing procedures for new solutions, systems and services.
  • Ready to handle additional responsibilities as and when needed by the department/division/business.
  • Maintaining systems/services availabilities and monitor their utilizations.
  • Support end-users (customers) through solving reported customer cases (Tickets).

WHAT DO I NEED?

  • Experience: Minimum:
    • 1-2 Years .Net development using C# language.
    • 1-2 Years Experience in WCF / Web APIs.
    • Familiar in IIS, Windows servers configuration.
    • Familiar in Redundancy and Hosting maintenance Operations.
    • Familiar in Network setup, and design architecture.
    • Familiar in UNIX, Linux use for administration and shell scripting.
    • Good knowledge in database like MySQL, SQL, Oracle
  • Certifications: Preferred: MCSD (Microsoft Certified Solution Developer) or similar certification.

Soft Skills

  • Highly developed communication and reporting skills.
  • Hardworking & team player .
  • Self motivated.
  • Accountability and commitment.
  • Analytical thinking
  • Troubleshooting & Consultation

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