مطلوب موظفي خدمة عملاء للعمل لدى شركة أمازون العالمية

مطلوب موظفي خدمة عملاء للعمل لدى شركة أمازون العالمية

hatemsalah 23 سبتمبر, 2019 لا تعليقات تسويق 9883 مشاهدات

مطلوب موظفي خدمة عملاء للعمل لدى شركة أمازون العالمية

PRIMARY RESPONSIBILITIES: Deliver first-level support to customers, in line with Souq.com brand values and defined SLAs, in order to successfully resolve customer issues/ complaints.

Provide comprehensive and knowledgeable information and service to customers regarding retail and market place products and services in order to maintain positive customer satisfaction levels. Communicate with customers clearly, with a high-level of proficiency in customer-handling in order to positively present the Souq.com brand and its products and services.

Basic Qualifications JOB REQUIREMENTS: Be customer service-minded and focus on solution providing. Ability to communicate effectively and clearly.

Provide comprehensive solutions. Be self-motivated and take initiative. Ability to respond positively to working in a pressured environment.

Work well with a team and be co-operative.

Experience or education in technology or ecommerce or related areas would be a plus.

Preferred Qualifications CORE COMPETENCIES: Language proficiency in one or more of the following languages – English/Arabic.

Keyboard proficiency and MS Office/PC skills. Be flexible and adjust to changing business needs and environment.


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