تعلن Majid Al Futtaim Hypermarkets- Carrefour Jordan – كارفور عن حاجتها الى :
We are looking for an IT Support Manager to join our IT department. You’ll be responsible for managing our servers and network infrastructures.
IT Support Manager Responsibilities include, monitoring system performance and configuring new software and hardware. To be successful in this role, you should have excellent troubleshooting skills and hands-on experience with various operating systems.
Ultimately, you will ensure our software, hardware, servers and networks run smoothly.
• Manage Microsoft Windows servers and VM (Hyper-V) Environments.
• SAN/NAS Administration (HP, Dell, EMC, NetApp)
• Active Directory domain services, group policy object, and user profile management.
• Manage printing, file sharing and network components like DNS, DHCP.
• Lead junior engineers and operations team through deployments, technical escalations, procedures and project tasks.
• Manage Microsoft patch deployments.
• Manage the entire lifecycle of our global standard desktop and laptop models.
• Package, test and deploy new applications as needed.
• Responsible for creation of metrics and dashboards related to Windows/AD infrastructure.
• Engage with IT leadership to ensure our efforts in the Windows/AD environments appropriate align with security objectives and standards.
• Support OS X and Windows users (e.g. software installs and VPN troubleshooting)
• Provision, manage, and repair of employee’s laptops
• Enforce best practices of office IT security
• Provision and support of VOIP telephony and telepresence equipment
• Support wired and wireless networks
• Create documentation for frequently asked questions
• Asset management and procurement.
Bonus Points for:
• Solid scripting /automation skills (PowerShell)
• Understanding of working in a cross-platform (Windows and macOS) environment.
• Virtualization (Hyper-V) experience a plus.
• Solarwinds experience a plus
• Office 365 experience a plus.
• Wireless Administration (Meraki, Cisco)
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