وظائف شاغرة لدى شركة امنية للاتصالات

وظائف شاغرة لدى شركة امنية للاتصالات

hatemsalah 23 مارس, 2020 لا تعليقات كمبيوتر, هندسة 6224 مشاهدات

Job Purpose:


Responsible for planning and optimizing the network by analyzing network stats and solve customer complaints to enhance network coverage, capacity and quality to improve network KPIs and customer perception.


Responsibility:



Enhance 2G/3G/4G network performance


  • Monitor and read all major KPIs and figure out the worst cells in daily basis for 2G, 3G and 4G technologies
  • Handle and undertake network optimization and performance improvement tasks to achieve predefined key performance indicators for both 2G, 3G and 4G.
  • Notify and evaluate the network coverage, quality and capacity requirements for every region/area and customer complaints to propose the required solutions
  • Conduct drive tests regularly and analyze the results to enhance the network KPI’s
  • Optimize network parameter by performing hardware changes and follow up with related divisions on software changes updates

Follow up on customer complaints


  • Follow up and resolve customers complaints submitted by technical teams and other departments and TRC
  • Implement appropriate actions to resolve complaints within agreed SLA by different means from adding new site, hardware changes to changing radio parameters
  • Handle VIP customer trouble shooting procedures

Enhance deep indoor coverage


  • Identify black spots indoor areas and introduce appropriate solutions
  • Allocate new needed indoor coverage solutions needed in new commercial and residential buildings

Integrate new sites


  • Create site data-fills to support site integration 2G/3G/4G.
  • Optimize new and surrounding sites by doing hardware and software parameter modification
  • Implement regular drive tests for new sites

Set sites’ coverage and quality plan


  • Calculate traffic demand
  • Conduct drive tests in areas that need quality and coverage improvement
  • Proposing new sites to solve quality, coverage and capacity issues
  • Implement field surveys for new sites
  • Attend draft visit with other departments to handover new planed sites

Requirements:

Education: Bachelor Degree in Telecommunication Engineering or any related field


Work Experience: 1 – 4 years in a related role.


Knowledge Of:


  • Telecom field
  • Radio frequency tools and technologies
  • Spectrum analysis technology to detect interference problems
  • Google earth

Skills In:

  • Network Performance ManagementPerformance management tools, Network Performance optimization, Performance Management process, Service Performance Optimization.
  • Network Planning: Radio Network Planning, Radio Network Infrastructure and Technologies, Radio Frequency Planning, Radio Network Planning Tools
  • Vendor Management.
  • Excellent command of English language speaking and writing.
  • Excellent command of MS office.

Work Environment: 50% – 60% field work

Seniority Level

Entry level

Industry

  • Telecommunications

Employment Type

Full-time

Job Functions

  • Engineering


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