تعلن شركة اورانج للاتصالات في الاردن عن حاجتها الى :
Education & Experience:
- Bachelor degree in computer science or Computer Engineering with minimum 5 years of experience in related field. Experience in Java, Node.js, AWS.
- Experience in Python, and API.ai is plus.
- Experience in transmissions using JSON.
- Experience in Chatbot development.
- Knowledge in building integrations with Azure or AWS.
- Experience in applying NLP to chatBot technologies Knowledge of Chabot platforms and at least 1 year of working experience in the development of Chabot or other AI, machine learning, or NLP technologies.
- Experience in API Management Solutions, with third-party libraries and APIs.
- Working knowledge of the general mobile landscape, architectures, trends, and emerging technologies.
- Solid understanding of the full development lifecycle.
- Strong foundation in enterprise application fundamentals such as data structures and object-oriented design is criticalBachelors.
Key Accountabilities :
- Responsible for developing technical solutions for the business automation initiatives.
- Responsible for supporting and maintaining existing chatBot application or developing a new conversational AI.
- Collaborating with cross-functional teams to define, design, and ship new ChatBots.
- Utilizes knowledge of Artificial Intelligence (AI)/Virtual Agents/ChatBots for voice, text/SMS, apps/messenger and/or email communications.
- Analyze performance metrics to drive recommendations for changes or enhancements that ensure an effortless customer experience within the messaging channels.
- Support the integration of new products and services, regulatory requirements, tools, and technologies into existing operations.
- Contribute to the ongoing maintenance of up-to-date and accurate content within the messaging chatbot channels while identifying new opportunities to drive automation and customer self-service.
- Support the definition of requirements and test plans.
- Develops and maintains system documentation, guidelines, and training as needed.
- Build, optimize and refactor code to meet design specifications and code standards.
- Manages production support issues.
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