وظائف شاغرة لدى مجموعة شركات كبرى

Job Announcement: Technical Support

Responsibilities:
Identifying hardware and software solutions.
Troubleshooting technical issues.
Diagnosing and repairing faults.
Resolving network issues.

Installing and configuring hardware and software.
Speaking to users to quickly get to the root of their problem.
Replacing or repairing the necessary hardware parts.

Requirements:
Degree in Computer Science or Information Technology.
Certification in Microsoft, or Cisco is advantageous.
Prior experience in tech support, desktop support, or a similar role is advantageous.
Attention to detail and good problem-solving skills.
Managing multiple cases at one time.
Good written and verbal communication in both Arabic and English.

Please send your CVs to:
hr.jordan@akigroup.com

Kindly write the job title in the subject line