Account Representative, Seller Recruitment & Account Management
DescriptionAmazon Marketplace is a large and fast-growing business where millions of customers transact with hundreds of thousands of Selling Partners, who range from individuals to large retailers.We are looking for Account Representatives who are self-motivated, results-driven and capable of working in a fast paced environment. Your role will be focused on contributing to new acquisition through prospecting, educating and recruiting of new merchants who can bring their competitive range of products, pricing and availability to Amazon. You will also work with merchants as an account manager; helping them to launch and grow their business on Amazon by ensuring they understand Amazon’s products, services, systems and tools. Lastly, you will be responsible for using feedback from the merchants to identify opportunities to improve Amazon’s products, services, processes, systems and tools.Amazon is an Equal Opportunity-Affirmative Action Employer – Minority / Female / Disability / Gender Identity / Sexual Orientation.Primary Responsibilities
- Identify, prospect and recruit high-potential merchants via phone or email.
- Effectively prioritize and manage a pipeline of merchants to consistently meet/exceed monthly targets.
- Be a partner for new merchants providing them with driven insights and advice to optimize their success on Amazon.
- Work closely with new merchants, educating them about Amazon’s high standards of Delivery and Customer Experience.
- Enable merchants to learn and master Amazon’s tools and systems so they may become self-sufficient in managing their catalog, inventory and performance efficiently and to the required standards.
- Learn and understand the specifications of your categories to spot trends, seasonal items and competitive pricing to best tailor your pitch and advice to merchants.
- Track and report development results, analyze, interpret reports and information for your portfolio of merchants.
- Prioritize your time optimally to achieve your targets in a KPI-driven environment
Key job responsibilities
- Identify, prospect and recruit high-potential merchants via phone or email.
- Effectively prioritize and manage a pipeline of merchants to consistently meet/exceed monthly targets.
- Be a partner for new merchants providing them with driven insights and advice to optimize their success on Amazon.
- Work closely with new merchants, educating them about Amazon’s high standards of Delivery and Customer Experience.
- Enable merchants to learn and master Amazon’s tools and systems so they may become self-sufficient in managing their catalog, inventory and performance efficiently and to the required standards.
- Learn and understand the specifications of your categories to spot trends, seasonal items and competitive pricing to best tailor your pitch and advice to merchants.
- Track and report development results, analyze, interpret reports and information for your portfolio of merchants.
- Prioritize your time optimally to achieve your targets in a KPI-driven environment
A day in the lifeAccount Representatives have daily duties with communication in the center of everything as they are expected to contact Selling Partners (SP’s) by calls and emails and help them onboard on Amazon and adopt various Amazon SP Programs. They start their day analysing data from various sources and create the communication plan of the day, especially by sorting strategic and high potential Selling partners as priority. Account Representatives also work on following up internally on behalf of SPs and highlight internal product issues to regional or world wide product teams. They also own an SP program as subject matter experts (SME)We are open to hiring candidates to work out of one of the following locations:Amman, JORBasic Qualifications
- 1+ years of professional or military experience
- Knowledge of Microsoft Office products and applications
- Experience prospecting, qualifying, and cold-calling companies
Preferred Qualifications
- Experience with pipeline management skills to include utilization of Salesforce or other CRM tools
- Experience and track record of exceeding sales goals