Arab Bank is looking to hire
call center representative
الوصف الوظيفي
Effectively answer all customer queries, log the query on maximize and either resolve the query directly or direct it to the correct department in the Company and provide a follow up service to close or conclude each query.
Duties and responsibilities: Determines requirements by working with customers. Answers inquiries by clarifying desired information; researching, locating, and providing information. Maintains call center database by entering information.
Duties and responsibilities: Determines requirements by working with customers. Answers inquiries by clarifying desired information; researching, locating, and providing information. Maintains call center database by entering information.
المهارات
Bachelor degree as a minimum. Customer Focus. Good Verbal Communication skills. Data Entry Skills. Teamwork.